When a Major Appliance
Breaks Down, So Does Your Day.
When a major appliance breaks down, so does your We’ll keep your household running smoothly.
MEET THE DOCTOR
Appliance Doctor Inc. is the only doctor that still makes a house call! We repair appliances all day, every day. It’s not just another service we offer; it’s our specialty! While some companies service multiple trades, like HVAC, plumbing, electrical, etc., we stick to what we’re good at — appliance repair. Our technicians are licensed, insured and factory authorized by Bosch, Blue Star, Zephyr, Summit, Thermador, U-Line, Viking, and more. In addition, we receive technical support from manufacturers and stay up-to-date on all the appliances we service. Why call someone else when you can call the appliance experts?
Our Services
There is never a good time to have an appliance repair emergency. Today’s appliances are expensive to replace and can also be expensive to repair. When an issue arises, you need it handled quickly by an honest company with the experience to fix it right. You need a company that you can trust. At Appliance Doctor, we provide dependable, high-quality service at a price you can afford.
Why Choose The Doctor
1-year warranty on parts and labor
Flat rate pricing for repairs
Over 50 years combined experience
Locally owned and managed
We are thrilled to announce that our business has been named the 2024 Service Provider of the Year (SPOTY) for BOSCH Home Appliances!
We have earned this exciting distinction as the top performing servicer in 2024 across all regions in the United States and Canada.
This award recognizes our unwavering commitment to exceptional service. Our customer-focused approach, excellent customer satisfaction, and overall dedication to the Bosch, Gaggenau, and Thermador customers has been acknowledged and appreciated.
TESTIMONIAL
"Thanks to both you and Danny for taking care of my oven. Danny called Saturday morning and said he would arrive at 9:00 and he was actually a few minutes early. He did a thorough diagnosis of the problem, identified it, went to his truck for a replacement part and we were back in business in less than 45 minutes. We asked for Saturday service 75 miles from your place of business. Those are two hurdles that most companies will hang the phone up when they hear either of those conditions. But you guys figured out a way to do it and handled everything in an amazingly professional manner. I cannot thank you enough and I can assure you that I will recommend Appliance Doctor to anyone that will listen to me!"
"My mind is blown. My washer isn't cycling properly, so I searched for a repair company online. I read good Yelp reviews for Appliance Doctor, so I called and left a message. He called me back 10 minutes later and when I described the problem, he immediately said, "buy a new washer." He could have made the appointment, charged me $80 for the service call and then told me that, but he was honest upfront and said it was a circuit board problem and I could get if fixed, but would have to spend $400-$500 to fix it. I'm so grateful for his honesty and integrity, and for calling me back so quickly. To the guy who left the one-star review on Yelp for the same reason, maybe David was just trying to save you money..."
"We have been using Appliance Doctor for over 5 years on 4 apartments we own in the Fan area of Richmond. Key things we find working with him: He is always very quick to respond to our inquiry; He is quick to get to our apartment(s) and perform the work; He lets us know the cost to repair or the cost to replace so that we can decide what the best course of action is. One time when we were having problems with a clothes washer & dryer and historically finding parts was a problem. For this on case, he hold us he could get 2 parts and suggested we buy them both so that we had a spare. Sure enough, in about a year, we needed that part and he remembered that we had it in the basement and installed it. That is a real partner - he works with us. "
Another wonderful experience from professionals who deliver tip top service. Danny and Josh came to service my 25 + year old washing machine and expertly saw that its leak was not fixable—and thank you for advice about new appliances too! They kindly serviced my Bosch dishwasher which is now cleaner better than it has done in years. Appliance Doctor Inc is my go to for appliance repair and service—and they should be your go-to as well! Thank you!
Tell me the last time you called a technician on Friday evening and get a text back the following Saturday morning? We spent about half hour on phone going thru questions and answers in effort to figure out the problem. Unfortunately, it seems that my problem is not fixable as my fridge is 20 years old and parts are not available. Nonetheless, the professional effort and time spent on the phone was appreciated. I suppose that a technician could want to schedule an appointment for $150 just to tell me my fridge unrepairable. I asked if he would send me an invoice for time on phone and the answer was “nope, I do this all the time and happy to help”. Appliance Doctor is a “go to service” company that understands the customer needs and is honest and fair. Five Stars!
Appliance Doctor Inc. kindly & thoroughly helped me today with an ill behaving & newer Maytag washing machine!! David was wonderful in his timeliness of scheduling me right away! His coworkers were polite, neat & most knowledgeable!! They had my machine in excellent working order in practically no time! I had tried virtually everything & couldn’t get any results! The price was also most reasonable. I would use them again with no reservations & highly recommend them, because of they’re terrific service from beginning to end. ☺️A very satisfied customer!